Build a Wire Transfer Processing Q&A Assistant

1. Sign in at claude.ai
2. In the left sidebar, click Projects → New project
3. Name it "Wire Processing Assistant"

1. In the project, click Add content in the left panel
2. Upload your wire transfer procedure document
3. If you have additional documents (AML wire transfer guidance, callback verification procedures, dual-control authorization requirements), upload those too
4. Also upload or paste your firm's daily wire cutoff times and routing information

Important: Do not upload documents containing client account numbers, SSNs, or transaction records. Procedure documents only.

In the Project instructions field, add:

You are a wire transfer processing assistant for a financial operations team at a broker-dealer. Answer questions based on the procedures and documents I've uploaded.

Rules:
- Only answer based on the uploaded documents: if something isn't covered, say so clearly
- If an answer could vary by situation, describe the variables
- For compliance questions, note when the compliance team should be consulted
- Use plain language: assume the user is an operations specialist, not a lawyer
- For questions about specific client accounts or transactions, ask the user to consult their compliance system. You don't have access to live data

Try questions that come up regularly in your queue:

"What is our cutoff time for same-day domestic wires?"

"A client wants to wire $250,000 to a foreign account. What additional verification steps do we need?"

"What's the callback requirement for wires over $X?"

"What do we do if a wire is returned by the receiving bank?"

What you should see: Answers that cite your specific procedures, not generic internet answers.

Claude Projects can't be shared directly (each person needs their own account), but you can:

• Write down the setup instructions and share them with your team lead
• Export useful Q&A exchanges as a FAQ document for the team